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CUSTOMER SERVICE
Customer Service
At Aira Fashion, we’re dedicated to providing you with exceptional service every step of the way. Your satisfaction is our top priority, and we’re here to assist you with any questions or concerns you may have.
Contact Us:
- Email: For any inquiries, please reach out to us at hello.airafashion@gmail.com. Our customer support team is available to assist you and will respond within 48 hours.
- Phone: You can also call our customer care team at +91 87807 26886 for immediate assistance.
Frequently Asked Questions (FAQs):
Find answers to common questions regarding orders, shipping, returns, and more in our FAQs section.
Order Tracking:
To track your order status, click on the 'Track Your Order' link on our website. You’ll receive real-time updates on your delivery.
Returns and Exchanges:
We want you to love your purchase! If you need to return or exchange an item, please refer to our Return Policy for detailed instructions on how to proceed.
Feedback:
We value your feedback! If you have any suggestions or comments about your experience with Aira Fashion, please don’t hesitate to share. Your input helps us improve and serve you better.
Thank you for choosing Aira Fashion! We look forward to helping you unleash your inner diva.
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Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!